Who We Are
This Privacy Policy explains how Jovan Baby Supplies (“we”, “us”, “our”) collects, uses and protects your personal information when you visit or shop at jovanbabysupplies.co.uk.
Information We Collect
When you place an order, we collect your name, delivery address, email address, phone number, and payment details (processed securely by our payment provider, not stored on our servers). When you browse our site, we may also collect basic technical data such as your IP address and browser type.
How We Use Your Information
We use your information to process and deliver your orders, communicate with you about your purchase, provide customer support, and, where you’ve opted in, send occasional updates about new products or offers.
Payment Processing
Payments are processed securely through Mollie, a regulated payment provider. We do not store your full card details on our servers at any point.
Sharing Your Information
We only share your information with third parties where necessary to fulfil your order, such as our delivery partners (InPost and Evri) and our payment processor (Mollie). We do not sell your personal data to anyone.
Cookies
Our site uses cookies to keep your shopping basket working correctly and to understand how visitors use our site. You can disable cookies in your browser settings, though some parts of the site may not work as intended.
Your Rights
Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. To make a request, email us at info@jovanbabysupplies.co.uk.
Data Retention
We keep order information for as long as necessary to fulfil legal, accounting, and reporting requirements.
Contact Us
If you have any questions about this Privacy Policy, contact us at info@jovanbabysupplies.co.uk.